Cloudberrie Manual / Operations / Google Workspace Handbook
Operations

Google Workspace Handbook

Cloudberrie’s current Google Workspace architecture, alias strategy, Gmail routing, labels, filters, and long-term employee model.

Document: OPS-100Type: HandbookStatus: ApprovedOwner: Business OperationsVersion: 4.2.0Updated: 2026-07-17

Current architecture

Primary licensed user: admin@AliasesOne Gmail inboxLabels + Filters + Send mail as

Aliases receive mail in the primary inbox but cannot be used as separate Google sign-in accounts.

Approved aliases

AliasPurposeRecommended labelSend as
hello@Primary public and general inquiries👋 HelloYes; default external identity where appropriate
accounts@Vendor ownership, Cloudflare, subscriptions, invoices💳 AccountsYes
engineering@Engineering identity and technical correspondence🛠 EngineeringYes
support@Customer and product support🎧 SupportYes
security@Security notices and vulnerability reports🔐 SecurityYes
privacy@Privacy requests🛡 PrivacyYes
social@Social platform operations📣 SocialYes

Filter standard

Create a Gmail filter using the recipient address, then apply the matching label. Example for engineering:

to:(engineering@cloudberrie.com)
  1. Gmail → Settings → See all settings → Filters and Blocked Addresses.
  2. Create a new filter with the alias in the To field.
  3. Apply the approved label and optionally mark it important.
  4. Test from an unrelated external address.

Send mail as standard

  1. Gmail → Settings → Accounts and Import.
  2. Under Send mail as, add the alias.
  3. Complete verification.
  4. Select the alias in the From field when composing or replying.
  5. Confirm the recipient sees the alias—not admin@.

Long-term model

When employees join: each employee receives an individual account such as firstname@cloudberrie.com. Aliases continue as functional addresses and may later move to Google Groups or delegated mailboxes.