Manual / Enterprise Foundation / EF-010 — Enterprise Governance
Cloudberrie Business & Operations Manual

EF-010 — Enterprise Governance

Approval, change control, access review, documentation lifecycle, vendor review, and production governance.

Document ID: EFType: StandardStatus: DraftOwner: Cloudberrie StudioVersion: 1.0Updated: 2026-07-17

Governance Principles

  • Material changes have a named owner and approver.
  • Critical systems have primary and backup owners.
  • Changes to DNS, identity, production data, billing, and client access are documented.
  • Documentation is reviewed on a defined cadence.
  • Exceptions are time-bound and recorded.

Change Categories

CategoryExamplesControl
StandardContent update, non-production visual correctionOwner review
ElevatedNew vendor, new integration, permissions changeFunctional + business owner
CriticalDNS, domain transfer, production security rules, billing owner, data migrationTechnical + executive approval and rollback plan

Review Cadence

Tier 1 accessQuarterly and after personnel/role changes
Vendor billingMonthly review; annual renewal review
DNS and domain estateQuarterly and before every migration
Manual documentsAt least annually; high-change runbooks quarterly
Production backups and recoveryQuarterly test or product-specific schedule

Definition of Done