Manual / Client Operations
Cloudberrie Business & Operations Manual

Client Operations

How Cloudberrie moves a client from lead through onboarding, delivery, reporting, renewal, and offboarding.

Type: GuideStatus: DraftOwner: Cloudberrie StudioVersion: 4.2.0Updated: 2026-07-17

Lifecycle

LeadDiscoveryProposalAgreementOnboardingDeliveryReportingRenewal / Offboarding

Email by Stage

StageAliasOutput
Lead & discoverysales@Discovery call and needs assessment
Proposalsales@Scope, pricing, timeline
Onboardingclients@Welcome, asset checklist, communication plan
Platform accesssocial@Meta, Instagram, LinkedIn, YouTube invitations
Executionclients@ or projects@Updates, approvals, milestones
Supportsupport@Issue acknowledgement and resolution
Vedash Wealth Talks: use clients@ for ongoing client communication and social@ for social-platform access administration.