Email Operations
Type: GuideStatus: DraftOwner: Cloudberrie StudioVersion: 4.2.0Updated: 2026-07-17
Architecture
admin@ — licensed Workspace user→hello@clients@accounts@support@
Important: aliases cannot sign into Google. Sign in with admin@cloudberrie.com. Aliases receive into the same inbox and can be used as From addresses.
Alias Directory
| Primary use | Typical template | |
|---|---|---|
| admin@ | Workspace super-admin, recovery, billing, master mailbox. Never publish. | Administrative notices only |
| hello@ | Primary public address and default sender. | General welcome and inquiry response |
| info@ | General information requests. | Information response |
| clients@ | Existing-client onboarding, updates, approvals, reports, renewals, offboarding. | Onboarding, weekly update, monthly report |
| sales@ | Prospects, discovery, proposals, quotations. | Proposal and follow-up |
| projects@ | Milestones, deliverables, execution, acceptance. | Kickoff and approval request |
| support@ | Post-delivery technical or product support. | Acknowledgement and resolution |
| accounts@ | GitHub, Cloudflare, Firebase, Canva, vendors, subscriptions, billing. Not normal client communication. | Vendor ownership and billing |
| social@ | Meta, Instagram, Facebook, LinkedIn, YouTube access and platform operations. | Platform access request |
| compliance@ | MCA, GST, LLP, CA, filings. | Document and filing request |
| privacy@ | Data access, correction, deletion, privacy questions. | Privacy acknowledgement |
| security@ | Vulnerability and security reporting. | Security acknowledgement |
Send Mail As
- Default new-message sender: hello@cloudberrie.com.
- Reply behavior: Reply from the same address the message was sent to.
- Before important sends, verify the From field.
- Clients should not see admin@ unless they directly emailed admin@ or it was selected manually.
Labels, Emojis, Colors & Filters
| Nested label | Color | Filter |
|---|---|---|
| 👋 Hello | Green | to:hello@cloudberrie.com |
| ℹ️ Info | Blue | to:info@cloudberrie.com |
| 🤝 Clients | Teal | to:clients@cloudberrie.com |
| 💼 Sales | Yellow | to:sales@cloudberrie.com |
| 📁 Projects | Orange | to:projects@cloudberrie.com |
| 🛟 Support | Red | to:support@cloudberrie.com |
| 💳 Accounts | Purple | to:accounts@cloudberrie.com |
| 📣 Social | Pink | to:social@cloudberrie.com |
| ⚖️ Compliance | Gray | to:compliance@cloudberrie.com |
| 🔐 Privacy | Dark blue | to:privacy@cloudberrie.com |
| 🛡️ Security | Dark red | to:security@cloudberrie.com |
| ⚙️ Admin | Black | to:admin@cloudberrie.com |
Create parent label
Gmail → Settings → See all settings → Labels → Create new label → Cloudberrie.
Create nested labels
Create each emoji + name, check “Nest label under,” and select Cloudberrie.
Assign color
Hover over the label in the Gmail sidebar → three-dot menu → Label color.
Create filter
Open Gmail search options → enter alias in To → Create filter → Apply label → optionally Never send to Spam and apply to existing conversations.
Client Onboarding Template
Subject: Welcome to Cloudberrie Studio — Let’s Get Started\n\nHi [Client Name],\n\nWelcome to Cloudberrie Studio. We’re excited to begin working with you and support the growth of [Client Business Name].\n\nTo begin, please share your approved brand assets, website and social links, audience, services, upcoming dates, existing photos/videos, and the primary approval contact.\n\nPlease grant platform access through official invitations or partner access rather than sharing passwords.\n\nOur primary communication email for ongoing client work is clients@cloudberrie.com.\n\nWarm regards,\nThe Cloudberrie Studio Team